Communication expert Amy P. Castro will share tips, tools, and techniques for keeping in touch with your customers and maintaining customer relationships in difficult times.
You will learn the importance of seeing things from your customer’s perspective, the difference between providing value and selling, and the importance of focusing on CAN rather than CAN’T!
Highlights of Amy P Castro’s worshop with Lyceum Global’s Online Talk Series.
πππ Free Resources πππ
π INFOGRAPHIC: HURIER Model for Effective Communication (JPG)
π» https://amycastro.com/wp-content/uploads/2017/01/hurier-pic-for-website.png
π eBook: Biggest Discipline Mistakes Leaders Make (and How You Can Avoid Them) (PDF)
π» https://amycastro.com/wp-content/uploads/2017/06/6-biggest-discipline-mistakes-leaders-make-and-five-best-practices-for-avoiding-them.pdf
π Article: Does Your Next Generation of Leaders Possess These Critical Communication Skills?(PDF)
π» https://amycastro.com/wp-content/uploads/2017/06/Does-your-next-generation-of-leaders-possess-these-critical-communication-skills.pdf
π About Amy
π Amyβs real-world experience as a leader, business owner, and president of a nonprofit animal rescue, combined with her masterβs degree in communication, and more than two decades working with small businesses and large organizations like NASA and Texas Childrenβs Hospital, allows her to give organizations the tools needed to consistently hire great employees, improve training processes, and develop leaders & teams that thrive.
π https://amycastro.com
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