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Maintaining Customer Relationships in Difficult Times

With Amy P Castro
Lyceum > News > Media > Video > Maintaining Customer Relationships in Difficult Times (with Amy P Castro)

Maintaining Customer Relationships in Difficult Times (with Amy P Castro)

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Communication expert Amy P. Castro will share tips, tools, and techniques for keeping in touch with your customers and maintaining customer relationships in difficult times.

You will learn the importance of seeing things from your customer’s perspective, the difference between providing value and selling, and the importance of focusing on CAN rather than CAN’T!

Highlights of Amy P Castro’s worshop with Lyceum Global’s Online Talk Series.

πŸ‘‡πŸ‘‡πŸ‘‡ Free Resources πŸ‘‡πŸ‘‡πŸ‘‡
πŸ‘‰ INFOGRAPHIC: HURIER Model for Effective Communication (JPG)
πŸ’» https://amycastro.com/wp-content/uploads/2017/01/hurier-pic-for-website.png

πŸ‘‰ eBook: Biggest Discipline Mistakes Leaders Make (and How You Can Avoid Them) (PDF)
πŸ’» https://amycastro.com/wp-content/uploads/2017/06/6-biggest-discipline-mistakes-leaders-make-and-five-best-practices-for-avoiding-them.pdf

πŸ‘‰ Article: Does Your Next Generation of Leaders Possess These Critical Communication Skills?(PDF)
πŸ’» https://amycastro.com/wp-content/uploads/2017/06/Does-your-next-generation-of-leaders-possess-these-critical-communication-skills.pdf

 

πŸ“„ About Amy
πŸ“„ Amy’s real-world experience as a leader, business owner, and president of a nonprofit animal rescue, combined with her master’s degree in communication, and more than two decades working with small businesses and large organizations like NASA and Texas Children’s Hospital, allows her to give organizations the tools needed to consistently hire great employees, improve training processes, and develop leaders & teams that thrive.
πŸ‘‰ https://amycastro.com

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